Chateau Lacombe Hotel

Had a good experience here during our visit from the states. Clean and cozy room, nice view from the 12th floor. Night 1- we had to deal with loud neighbors but thankfully it didn't last long... walls are very thin here it seems, You can hear everything around you. Shower had good water pressure. Check in lady wasn't the warmest or friendliest but thankfully we didn't have to deal with her again. Easy hotel to navigate, easy to get picked up and dropped off from Lyft/Ubers. Concierge was a friendly man who opened doors for us, that was a nice treat. Affordable hotel and good location downtown, very close to the Roger's place arena. Would stay here again if we visited Edmonton again.

Loved the location. We parked in the underground parking when we arrived and left the vehicle for the rest of the stay. We walked downtown to various locations. Enjoyed the Farmers Market on Saturday, then took the LRT to Heritage Festival. Later that evening found a great restaurant/bar on Jasper Ave. The next day we walked the River Valley trails close to the Hotel. Awesome views. The Hotel Staff were all very accommodating and courteous. This was actually our 5th time staying here and we will definitely be back.

Had a great view facing south of the Muttart Conservatory and the river. Guest Services was quick to re-up our basic needs (coffee, tp and towels). All around the cleanliness of the rooms was great. And appreciated indigenous brand of soap, shampoo and lotion available.

The highlight of staying here had to be the fabulous service given by Joyce and Joe. I arrived late at night, having travelled across the country by train and looking a little dishevelled, and the service given to me the following morning by the very attentive and conscientious Joyce and Joe made up for the welcome I'd received the night of arrival. The room was just perfect, and the concierge lounge offered a break from the room when coming back from exploring the city to get jobs done and the wonderful walk in the nearby ravine walks, woodlands and parks. The service from the lounge and restaurant team was also of a high standard, and the food I ate was lovely - although it was hard to believe the half portion of tacos was just for one! Very generous! The facilities were everything I needed, wanted, and more - with a fabulous view of the river. I would highly recommend this hotel due to the exceptional service, attention to detail and high standards throughout.

Staff was excellent. When we arrived so did several hundred other people and after a 45 minute wait in line to check in our check-in agent was still very pleasant bubbly and very friendly. Check out was a breeze, had the same check out that we had when we checked in and she was incredibly friendly and lovely. Beautiful view from the 18th floor, and the hotel was in an excellent Location for the concert we were going to.